We've rounded up some common questions our members have about WKU Public Radio membership:
Q: Why should I become a WKU Public Radio member?
A: WKU Public Radio serves two-thirds of Kentucky, northern Tennessee, and southern Indiana with the highest caliber national, international, and local journalism, as well as world-class arts and entertainment programs. WKU Public Radio brings listeners a wealth of ideas, information, and inspiration every day. As you’ve certainly noticed, your radio picks it up for free. However, it simply would not exist without the support of our members. WKU Public Radio members have the satisfaction of knowing that they are among those in our community who make all the difference in bringing the programming they value to radios all across our listening area!
Q: Why is it important to become a member through the Sustaining Membership Program?
A: Sustaining Members provide WKU Public Radio with a steady stream of income and reduce our expenses for membership communication, allowing us to fund what really matters to you—the news and programs WKU Public Radio provides to our community.
Becoming a Sustaining Member allows you the convenience of having your membership automatically renew every year. Membership renewal reminders will not be sent to you, but rather a statement will be sent when we renew your membership so that you can update your pledge amount or method of payment for the coming year. You can change or stop the payments at any time.
Our Sustaining Members are eligible for the same benefits as other members. The only difference is that they don’t have to remember to make a pledge.
Q: I made a contribution to WKU Public Radio recently, yet I have received a renewal notice indicating that my membership has expired. How can I be sure that my last gift was received and that it was credited as my membership renewal?
A: If you made your gift within the week before you received the renewal notice, it is likely that your gift and our letter simply crossed in the mail. You should not receive a renewal notice the next month.
Many of WKU Public Radio’s supporters choose to make contributions throughout the year, above and beyond their annual membership gifts. If you make a gift during your membership year in response to a special campaign letter or on-air pledge appeal, your contribution may be read by our database as an additional gift and not change your membership expiration date.
If there was a miscommunication and you intended this gift to be your membership renewal, please contact our membership department at 800-599-9598 or by emailing here. We can easily change the renewal date of your membership to reflect the date of your most recent gift.
Q: I made a pledge but have not received the thank you gift I requested. When can I expect to receive it and how can I confirm that it’s on its way?
A: It usually takes four to six weeks after your contribution is received for thank you gifts to be mailed out. During this period, orders are placed with our various suppliers, and thank you gifts are manufactured and shipped to the station, where we mail them out as soon as possible.
Thank you gifts are only sent to members once their pledges have been at least partially fulfilled. If you feel that you should have received a thank you gift by now and would like to check the status, please contact our membership department at 800-599-9598 or by emailing here.
Q: I renewed my membership or made an additional gift and did not ask for a thank you gift. I have since decided that there’s one I’d like to receive. Am I still eligible to receive a thank you gift and how do I go about requesting it?
A: If you have made a contribution to WKU Public Radio in the last year and did not request a thank you gift at that time, you are welcome to choose one that corresponds to the level of your gift. You can view all of the thank you gifts available on our site here. Please contact our membership department at 800-599-9598 or by email here to request a thank you gift for a contribution made within the last year.
Q: Is my contribution tax-deductible?
A: Contributions to WKU Public Radio are tax-deductible, minus the fair market value of any thank you gifts you requested. Information regarding the tax-deductibility of your contribution should appear on the acknowledgment you received after you made your pledge.
If you do not have this information, please contact our membership department at 800-599-9598 or by emailing here.