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Retail Giant Expanding Online Grocery Sales and Curbside Pickup in Kentucky

Lisa Autry

For some Kentuckians, Wal-Mart is now offering a game changer when it comes to grocery shopping. 

The company launched its online grocery sales and pickup service at its two Bowling Green stores on Wednesday.

Consumers can select their items online, drive to the store, and have personal shoppers load their groceries without ever leaving their vehicle.  

Andrew Myers is the assistant manager of e-commerce at Wal-Mart's Morgantown Road location.  He says the pickup service is a sign of the times as more shoppers seek convenience.

"The average customer, according to market research, is going to spend between two and three hours in the grocery store every week," Myers told WKU Public Radio.  "They're going to want that time back, and we're going to be able to provide that with this service."

Unlike some other grocery pickup services, Wal-Mart won’t charge extra fees regardless of how many times a consumer uses the service.  There is a $30 minimum on orders and food stamps cannot be accepted at Kentucky locations as of now.   The company says it's piloting the use of government assistance in two other states. 

Credit Lisa Autry

The pickup service, available daily from 8:00 a.m. to 8:00 p.m., was already available in Louisville, Lexington, Henderson, and other Kentucky cities.  Wal-Mart’s goal is to eventually offer the service at every store nationwide.

Lisa is a Scottsville native and WKU alum. She has worked in radio as a news reporter and anchor for 18 years. Prior to joining WKU Public Radio, she most recently worked at WHAS in Louisville and WLAC in Nashville. She has received numerous awards from the Associated Press, including Best Reporter in Kentucky. Many of her stories have been heard on NPR.
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