Utility Bill "Bail Out" Scheme Reported in Region

Jul 11, 2012

Some utility companies in the region are warning consumers to beware of a new scam that has emerged in Kentucky and Tennessee. Marketing Manager Miles McDaniel of Bowling Green Municipal Utilities says some customers have been contacted by scam artists, who claim that a new federal bail-out program will cover their utility bills.

McDaniel says the offers have come through phone calls, door to door sales pitches, or through e-mail. He told WKU Public Radio, “They’re telling them—persuading them, that there is a special federal government assistance program.Sometimes its being described as a bail-out program authorized by President Barack Obama’s administration and its available to pay their utility bills.”

However, there is no such program and McDaniel says the scam artists are trying to get social security numbers and other private information from their victims. He says BGMU does not call customers to initiate payments.

Consumer protection specialists urge consumers to hang up on such callers and to contact their local utility if they have questions .