As Gov. Matt Bevin’s administration and a private consulting firm work to fix Benefind, the troubled one-stop portal for health and social services in Kentucky, the blame game over who’s responsible for its problematic rollout continues.
At a hearing of the state Senate’s Health and Welfare Committee on Monday, a top Bevin administration official blamed the federal government and previous Gov. Steve Beshear for the problems plaguing the system. The online portal, which launched Feb. 29, has been marred with long wait times, lost services and erroneous notices of canceled benefits.
Vickie Yates Brown Glisson, secretary of the Cabinet for Health and Family Services, told lawmakers that federal officials tested Benefind before it was released and gave the green light to launch.
“If there’s a problem, someone should take it up with the federal government. They said ‘you need to move forward,’” she testified to the committee.