WKU Public Radio News Staff
Tue May 28, 2013
Scam Making Rounds in Listening Area Involves "Medical Alert System"
Some senior citizens in our listening area have been the targets of a scam involving promises of a free medical alert system.
The Better Business Bureau office that serves Louisville, southern Indiana, and western Kentucky says the scammers tell those who pick up that someone has ordered them a free medical alert system, and that the call is intended to confirm shipping instructions.
"So then the person on the line is to told to press a button to speak to a customer service representative, and that person actually asks them for their personal information, including their credit card number for shipping fees,” says Reanna Smith-Hamblin, from the Better Business Bureau.
Reanna Smith-Hamblin with the Better Business Burea says it appears the scam is originating from an automated dialing system that can place thousands of calls a day. Smith-Hamblin advises anyone getting such calls to immediately hang up the phone.
She also says that if you have question about the legitimacy of a company you are considering doing business with, ask a representative for the company's physical address. Smith-Hamblin says if the representative refuses to give out an address, it's most likely a scam.
Business /Consumer Protection