WKU Public Radio News Staff
Tue October 1, 2013
Some Glitches Reported on Day One of Kentucky's Health Exchange
Tuesday was the inaugural day for Kentucky's Health Benefits Exchange.
The Kynect website went live at 12 a.m. Tuesday, and according to the state Cabinet for Health and Family Services, 24,000 people browsed to see what they might be eligible for and over 1,000 applications were processed by 9:30 a.m.
As expected, there have been a some hiccups along the way.
"The high volume of traffic is causing a few technical glitches, but we have an IT command center fully staffed who are working diligently to iron out any issues. People can continue to browse the site, but we encourage any visitors who experience problems to check back later to begin their application process," said Gwenda Bond, a spokeswoman in the Kentucky Cabinet for Health and Family Services.
"There will be a message on the site to provide an update as we work to ensure everything is running smoothly. This surge of early applications demonstrates the pent up demand for quality health coverage for many Kentuckians, who will be able to have that coverage beginning January 1, 2014, because of the ACA."
Kentucky's Health Benefits Exchange can be accessed at kynect.ky.gov.