A program being used at WKU is providing a better idea of what can be done to prevent students from leaving school before completing their degree.
The MAP-Works system helps identify at-risk students who take a voluntary survey. Students who appear to be struggling receive direct intervention by WKU faculty and staff who direct the student to programs that can help with academic, financial, or health issues.
Lindsey Gilmore, with the WKU enrollment management office, says she assumed money problems would be the top reason why students drop out. But she says MAP-Works shows that’s not the case.
"Generally, what MAP-Works does is let us see about five top issues our students are facing per classification, and lack of financial confidence is always in the top five, but it’s never number one."
Gilmore says MAP-Works shows the biggest stressors for WKU students include homesickness, test anxiety, study habits, and low peer connections.
More than 5,400 WKU students have been contacted or met with in person this academic year about their survey results. Gilmore says the school is working to get more students to take the MAP-Works survey. A little over 27 percent of WKU students completed the survey last fall.